Privacy Policy

Introduction

This policy explains what information Pass New Jersey collects, how we use it and the choices you have. It covers the Pass New Jersey app on iPhone, Android and the web, this website, its calculators, study tools, cheat sheets, contact forms and any emails we send at your request (together, the "Service").

Where things stand today

The Pass New Jersey app is launching soon and is not available yet. Until it launches, this website has no accounts, purchases, analytics or tracking cookies. The free tools save your progress only in your own browser, and the contact form opens a pre-filled email in your own email app; nothing is sent to us until you send that email.

Sections below that mention accounts, sign-in, purchases, sync, notifications, app analytics or the providers that power them apply once the app is available. We will update the date at the top of this page when that happens.

1. Information we collect

• Account information: your email address, sign-in details from Google or Apple if you use them, and the account identifiers our authentication provider creates. Some features work as a guest, with data kept only on your device.
• Study data: your answers, results, confidence ratings, bookmarks, notes, session timing, streaks, practice exam scores and settings.
• Free tools on this website: quiz results, checklists, flashcard progress and study plans are stored in your own browser (local storage). We do not receive them unless you create an account or send them to us.
• Email: if you email us or, once offered, ask us to email you a result or study sheet, we receive your email address, what you asked for and delivery information.
• Contact and support: your name, email, topic, message, any attachments and the record of your request.
• Stories and feedback: your rating, comments, the features you mention, an optional name and city and a snapshot of your progress. We only publish a story with your permission and after review.
• Website analytics: this website does not use analytics today. If we add tools such as Google Analytics, Google Tag Manager or PostHog, they would collect usage information, and we will update this policy first.
• App analytics: off until you agree, and you can change your choice in Settings.
• Purchases: Apple, Google or our web payment provider handles payment. We receive purchase status and what you are entitled to, never your card details.
• Technical information: device type, operating system, app version, logs, crash reports, IP address and notification tokens.

2. How we use information

• To provide the Service, including syncing your progress across devices
• To send emails you request and reply to support messages
• To send account and purchase notices
• To process and restore purchases
• To understand how the Service is used and improve it
• To prevent abuse, fraud and security problems
• To meet legal obligations

3. How we store information

Some data stays only on your device. Account and sync data is stored with cloud providers such as Firebase and Firestore. Email and support records are kept in our database and email systems.

4. Third-party services

We rely on trusted providers to run the Service. Depending on how you use it, these may include:

• Firebase Authentication, Firestore, Analytics, Cloud Messaging, Crashlytics and App Check
• Google Analytics and Google Tag Manager
• PostHog
• RevenueCat, for in-app purchase records
• Sentry, for error reporting
• Google Sign-In and Sign in with Apple
• Email delivery providers
• The Apple App Store, Google Play and our web payment provider
• Hosting and infrastructure providers

Each provider handles information under its own privacy policy.

5. Cookies and similar technologies

This website uses your browser's local storage to remember your progress and settings. It does not currently set analytics or advertising cookies. If we add measurement tools later, we will honor Global Privacy Control signals where the law requires, explain which tools respond to them, and update this policy before they go live. You can clear or block site data in your browser settings at any time.

6. Advertising and sale of data

The Pass New Jersey app does not show third-party ads. We do not sell your personal information for money, and we do not work with data brokers.

7. How we share information

We share information only as needed:

• With service providers that help us run the Service
• With app stores and payment providers to complete purchases
• When you ask us to
• When the law requires it
• To protect the Service, our users or the public
• As part of a merger, sale or similar business transaction

We do not sell or rent your information for third-party marketing lists.

8. Retention and deletion

We keep information only as long as reasonably needed for the purposes above or as the law requires. You can delete your account in the app under Settings > Account > Delete Account, reset local data in the app, clear this website's data in your browser, or ask us to delete your email and support records.

9. Your choices and rights

• Ask to access, correct or delete your personal information
• Turn off optional analytics in the app
• Use Global Privacy Control, which we will honor where the law requires
• Unsubscribe from promotional emails at any time
• Control cookies through your browser

10. Region-specific rights

Depending on where you live, you may have additional rights. New Jersey residents may have rights under the New Jersey Data Privacy Act, including to confirm, access, correct, delete and get a copy of personal data and to opt out of targeted advertising, sale and certain profiling, where the law applies. California residents may have rights under the California Consumer Privacy Act. People in the European Union and the United Kingdom may have rights under the GDPR and UK GDPR. Residents of other U.S. states may have similar rights under their state laws.

To make a request, use the contact page or email us. We aim to respond to general privacy requests within 30 days and to California requests within 45 days, and within any other period your state's law requires. We may need to verify your identity first.

11. Children's privacy

The Service is designed for adults preparing for a real estate license. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

12. Notifications and email

Study reminders and other notifications are optional and can be turned off in the app or your device settings. We may still send transactional emails about your account, purchases or requests.

13. Security

We use reasonable safeguards to protect your information. No system is perfectly secure, so we cannot guarantee absolute security.

14. Where information is processed

Your information may be processed and stored in the United States or other countries where our providers operate.

15. Automated decisions

We do not make automated decisions that have legal or similarly significant effects on you. Readiness scores, quiz results and study plans are educational estimates only.

16. Do not send sensitive information

Please do not send Social Security numbers, card or bank account numbers, government ID numbers, health information or confidential documents through our forms, email tools or support channels.

17. Changes to this policy

We may update this policy from time to time. We will change the date at the top when we do. Continuing to use the Service after an update means you accept the updated policy.

18. Contact us

Questions or requests about privacy? Use the contact page or email support@passnewjerseyrealestate.com.